Our mission and values

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    Our values

    NHFIC is guided by our core values which underpin our organisation's culture, the way we go about our work, how we interact with our stakeholders and how we deliver on our purpose.


    Chart of NHFIC values outlining NHFIC's purpose

    Our culture

    The ability for us to achieve our purpose is heavily reliant on our people and how we work together.


    Diversity and inclusion

    We actively build and maintain a diverse team with the technical skills required to deliver our purpose. We value diverse experience, expertise and backgrounds to foster a strong organisation, deepen problem solving ability, innovation and success.

    We recognise our culturally diverse team gives us the ability to deliver client services that are culturally appropriate, accessible, consumer-orientated and effective.

    We foster a collaborative environment and provide equal opportunities in employment, including employment conditions, recruitment selection, remuneration, learning and development, and career development.


    Learning and development

    We are committed to growing the capability of our people by supporting their learning and development needs. We invest in building our team’s technical learning capability through identifying skill gaps and providing additional training where required. We also encourage an open learning culture through monthly knowledge sharing sessions facilitated by various team members.

    As part of the NHFIC’s performance and development process, our people leaders discuss development needs and career goals with their teams.


    Work Health and Safety

    NHFIC takes a pragmatic, risk-based approach to maintaining its work health and safety compliance framework and management practices. Its strong culture of incident notification and investigation includes reporting any accidents or ‘near misses’. Incidents and near misses are managed, with proactive measures put in place to reduce the potential risks identified.

    NHFIC provides its employees and Board members with regular training on the latest legislation, reporting mechanisms and obligations as part of its ongoing compliance program. New employees and consultants are provided with an in-depth induction program that includes a work health and safety overview with Export Finance Australia’s Health and Safety Representative. NHFIC’s first aid officer also undergoes regular training.

    We work closely with Export Finance Australia around work health and safety. Export Finance Australia’s Health and Safety Representative conducts regular inspections of our workspace. We engage with our people on work health and safety matters, including the adequacy of facilities, and take steps to ensure a positive, productive and risk-free working environment.