Contact details
NHFIC Office
Phone: 1800 549 767
Address: Export House, 22 Pitt Street, Sydney, NSW 2000
Office hours: 9am to 5pm, Monday to Friday (Australian Eastern Standard Time)
For general inquiries, please contact: inquiries@nhfic.gov.au
Enquiries about the Home Guarantee Scheme
Please contact a Participating Lender if you have questions or would like to apply for a scheme place. NHFIC does not accept, assess, approve or maintain waitlists for any Scheme place applications.
If your question is not resolved, please contact: hgs@nhfic.gov.au or call 1800 549 767
Please be aware the HGS team can only provide general information about the Scheme and cannot provide legal or financial advice.
Media enquiries
To get in touch with our media team, please contact: media@nhfic.gov.au
Complaints
To lodge a complaint with NHFIC, please contact: complaints@nhfic.gov.au