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    Contact details

    NHFIC Office

    Phone: 1800 549 767

    Address: Export House, 22 Pitt Street, Sydney, NSW 2000

    Office hours: 9am to 5pm, Monday to Friday (Australian Eastern Standard Time)

    For general inquiries, please contact:


    Enquiries about the Home Guarantee Scheme

    Please contact a Participating Lender if you have questions or would like to apply for a scheme place. NHFIC does not accept, assess, approve or maintain waitlists for any Scheme place applications.

    If your question is not resolved, please contact: or call 1800 549 767

    Please be aware the HGS team can only provide general information about the Scheme and cannot provide legal or financial advice.  


    Media enquiries

    To get in touch with our media team, please contact:



    To lodge a complaint with NHFIC, please contact: