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    The Australian Government has announced that it will expand the eligibility criteria of the Home Guarantee Scheme, effective 1 July 2023. The changes announced by the Government are not yet effective and will require amendment to the NHFIC Act and NHFIC’s Investment Mandate. 

    A link to the Minister’s media release has been published on the NHFIC website here.

    Enquiry form

    For enquiries about the Home Guarantee Scheme (HGS), please select ‘Home Guarantee Scheme’, and complete the relevant sections. Applications for the Scheme can only be made via a Participating Lenders, and all queries relating to application assessment and eligibility should be directed to a participating lender.

    For general NHFIC enquiries (not related to the Home Guarantee Scheme), please select ‘General Enquiry’, and complete the relevant sections.

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    Contact details

    NHFIC Office

    Phone: 1800 549 767

    Address: Export House, 22 Pitt Street, Sydney, NSW 2000

    Office hours: 9am to 5pm, Monday to Friday (Australian Eastern Standard Time)

     

    Media enquiries

    To get in touch with our media team, please contact: media@nhfic.gov.au

     

    Complaints

    To lodge a complaint with NHFIC, please contact: complaints@nhfic.gov.au