Contact us

Phone: 1800 549 767 

Email: inquiries@nhfic.gov.au

Address: Export House, 22 Pitt Street, Sydney, NSW 2000.

Our standard office hours are 9am to 5pm, Monday to Friday (Australian Eastern Standard Time)..

NHFIC does not accept, assess, approve or maintain waitlists for any Guarantee place applications or provide personal financial advice.   

Applications for Guarantees available under the HGS can only be made with a Participating Lender.

For more information, visit Support to buy a home - NHFIC or contact a Participating Lender.

If your question is not resolved, contact NHFIC at:

Email: hgs@nhfic.gov.au

Phone: 1800 549 767 

Our standard office hours are 9am to 5pm, Monday to Friday (Australian Eastern Standard Time).

To get in touch with our media team, please contact: media@nhfic.gov.au

To lodge a complaint with NHFIC, please contact: complaints@nhfic.gov.au