We have a rare and newly created opportunity for a Senior Business Analyst plays a key role in helping the team innovate our IT product suite across both mandates to continuously improve our customer experience and satisfaction.
The Business Analyst will be involved in the day-to-day management and delivery of enhancements and change in IT and operational requirements for the FHLDS’s 27 panel lenders and AHBA’s new web application portal.
A crucial part of the role is to facilitate and contribute to the critical ‘feedback loop’ between customers, lenders and the NHFIC team to continue to develop and maintain the scheme and its policy settings.
The role will work closely with the Solution Architect and Project Manager to bring about the short and long-term technology strategies for the development, implementation and ongoing maintenance and improvement of the NHFIC’s schemes.
Reporting to the Project Manager, the key responsibilities of role include:
To be successful in the role, you will come from a background in IT project management or delivery in retail lending (home loans), mortgage broking or lender’s mortgage insurance. You will be a strong relationship builder, able to influence and engage across all parts of the business.
Additionally, you will bring the following:
If this sounds like the right challenge for you, apply now – we'd love to hear from you.
Applications close 3pm Friday, 15 January 2021. Interviews will occur in parallel, so please apply ASAP.
Please submit your CV via the links or to: recruitment@exportfinance.gov.au